This is the installation guide for the Dashcam. This device is installed in a truck and may or may not be installed in combination with the N-Able 2.0

Contents of the install package

Amount	Item name	Image of item

Amount	Item name	Image of item
1	Dashcam	Open
1	Power adapter and cables	Open
1	3M Windscreen adhesive

Step by step installation process

The following steps describe the process needed to take to install the dashcam after you have installed the N-Able.

Step 1. Find the best spot to put the camera

The dashcam will be stuck to the windshield of your truck. As every truck is different, it is very important to check the viewing angle of the camera in your truck.

Find a spot on your windshield to put the camera. The best spot is:

• Close to the rearview mirror

• As high as possible, but below the tinted part of your windshield

• Within an area of your windshield that gets wiped by the windshield wipers

Step 2. Fit, adjust and mount

Now that you have found the spot to put the camera, it is time to adjust the camera to suit your needs.

Firstly, hold the camera in the desired location on your windshield and check if the lens is pointing straight forward. Is it? Perfect,

Step 2.a Adjust the camera angle

Adjust the bracket by unscrewing the angle bracket lock and removing it.

Then you can slide out the bracket and rotate it to the desired angle. The bracket can be adjusted up or down based on specific slope of the vehicle’s windshield:

Place the angle lock back into the bracket and secure with the provided screw.

Step 2.b Mount the camera to the windshield

Attach the provided 3M adhesive pad to the bracket and press firmly as shown below. After this, check the angle one last time. The camera should be pointing straight forward. If not, go back to step 2.a. If it is pointing straight forward, take the plastic off of the glue pad and fix the camera in position on your windshield.

Step 3. Connecting the cables

The dashcam unit doesn’t connect straight on to the truck’s battery as it requires a transformer.

To connect the lead cable to the power adaptor (DPWR-600), lining up the arrows on the silver cable connectors and then push together. Twist the silver ring shown below to secure the connection.

Plug the other end of the lead cable into the power adapter on the “DC 5V OUT” side, and plug the wiring harness in the “DC IN” side of the power adapter.

After Connecting the power cable to the power lead, lay the power cable roughly out where it will run once hidden behind the vehicle's interior panels. This gives you an idea of where to route the cable and how much slack to leave on the way down to the vehicle’s power source.

Secure the power cable extension into the headliner and down the A-Pillar. Route the power cable around the side and behind the rest of the interior panels down towards the fuse box/power source. Make sure the vehicle is off and then connect the 4 required wires to the vehicle, as shown below in the wiring diagram. All 4 are required.

Step 4. Turning the truck and dashcam on

After installation of the Dashcam and accessories into the vehicle, you can turn on the vehicle ignition and the Dashcam will power on. There will be a sequence of LED lights cycling during the boot process. Once bootup is complete, there will be a solid blue light. This indicates correct operation and recording. The Green LED should also be solid on. If a green light is blinking, then there is a server error or network error.

After installation of the dashcam into the vehicle, you can turn on vehicle ignition and the camera will power on. There will be a sequence of RED/BLUE/GREEN LED lights cycling during boot process. Once boot up is complete. There will be a solid blue light. This means proper operation and recording. The Green light should become steady shortly after. If blue and green LEDs are not both solid after 5 minutes, there is an error. Please refer to the LED reference table in the troubleshooting section.

Step 5. Calibration

After the camera has been booted completely, press the G-Sensor calibration button once (small red button to the right of the panic button).

There will be a beep and the LED light will blink briefly to indicate the G-Sensor calibration has registered.

Step 6. Verification

Verify the Blue and Green LED lights on the camera are solid and not blinking. Once the
camera makes a successful connection to the server, it may apply updated configuration files and/or
firmware. In this case, the camera will automatically reboot to apply the new settings/firmware.
Please make sure the camera reboots and goes back to solid blue and green LED.

Step 7. [Optional] Connect with the N-Able 2.0

If you have installed both and N-Able 2.0 and a dashcam in your truck, you must physically couple them using the following table.

Step 6. Find the dashcam in your dashboard

Coming soon

Step 7. [Optional] Couple the Dashcam and the N-Able 2.0 in your dashboard

For the installation of the stand-alone dashcam and N-able 2.0, it is important that you link the N-able 2.0 and the stand-alone dashcam in the dashboard.

This can be done in Asset Management Coming soon by following the next steps:

1. Open the asset management table

2. Find the N-able 2.0 in your dashboard

3. Click on the edit button in this N-Able 2.0 table row, a pop-up will open now

4. In this pop-up, shown in the image below, click on the “Link an asset” field and select the dashcam you want to link. The dashcam name will be their DRID (green sticker on the dashcam).

Things you should know:

• You can find the linked stand-alone dashcam by using the search bar on top of the page.

• You can only link stand-alone dashcams to N-able 2.0s

• You can currently only link one stand-alone dashcam to one asset.

• You can remove the stand-alone dashcam by selecting ‘none’.

• You only see the ‘link an asset’ dropdown in case you are editing an N-able 2.0

• The linked stand-alone dashcam isn’t visible as asset in the Asset Management overview anymore

Troubleshooting

1. The camera’s Blue light is solid but the green light is blinking or off

   1. Check the “Link” LED on the modem.

      1. If Link LED is solid, check to make sure the SIM card is inserted properly

      2. If Link LED is OFF, check the USB connection of the cable and modem

      3. If Link LED is blinking and the camera’s Green LED is also blinking, it may be a camera configuration issue or server issue. Please contact helpdesk@route42.nl

2. The 3G modem Link LED is solid on

   1. The SIM card is not registering with the cellular network. Please verify the SIM is inserted correctly

   2. If it looks to be inserted correctly, please remove and re-insert the SIM card and try again

   3. Power cycle the camera

3. The RED LED is blinking

   1. There is an SD card error/corruption. Please contact helpdesk@route42.nl

Technical wiring

The dashcam unit has a total of 7 wires that each serve the following function.

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