[EN] N-Able 2.0 Installation Guide

Owned by Alex Dings
Last updated: Jan 15, 2021 by Querine Lap (Unlicensed)
5 min read

This is the installation guide for the N-Able 2.0. This device is installed in a truck, trailer or forklift.

 

Contents of the install package

Amount

Item name

Image of item

Amount

Item name

Image of item

1

N-Able 2.0 unit

 

1

GPS/GLONASS all-in-one antenna

1

14 PINs cable
Only required for K-line connections

1

FMS/Tacho harnesses
Optional purchase

Step by step installation process

The following steps describe the process needed to take to install the N-Able 2.0.

Avoid testing the unit in an office building or testing it inside a garage. Bad connectivity will delay the installation process.

Step 1. Write down the serial number

Before doing anything, take a look at the back of your N-Able 2.0 unit and write down the IMEI number. You will need this later to register your N-Able 2.0 at the end of the installation.

Model

Look for (IMEI number)

Model

Look for (IMEI number)

N-Able 2.0

15 Digit number of format 86 XXXX XXXX XXXX

Step 2. Find the best install locations

N-Able 2.0 positioning

Before starting the installation, decide where you will install the device. The installation location depends on the vehicle and the selected installation method. Follow these recommendations to ensure that the device works properly:

  • Install the device in a service access area (under the dashboard, behind the fuse box, etc.)

  • Fix the device firmly to the attaching surface, make sure it does not move or shake

  • Avoid installing the device near metal surfaces or cables

  • Do not install the device near heat emitting or moving parts 37

  • Install the device with an angle of up to 45° in any axis

Antenna positioning

It is recommended to place the GNSS antenna behind the dashboard as close to the windshield as possible and further away from the doors. It must be uncovered and facing up as shown in the picture below.

Incorrect antenna placement may result in reduced tracking accuracy.

Make sure you work in a location with good cell and GPS reception. It is recommended to install the N-Able 2.0s outside.

Step 3. Connect the N-Able 2.0 to your truck

There are two ways to connect the N-Able 2.0 in your truck.

Connect the N-able 2.0 to the FMS

Use the FMS harness to plug your N-Able 2.0 directly into the FMS. Plug the FMS harness into the 12 pin port on your N-Able 2.0 and plug the FMS plug into the FMS connector on your truck

Connect the N-Able 2.0 directly to the Canbus

When directly connecting the N-Able to the canbus you can refer to the following two pinouts.

12 Pin connector for the FMS connector or vehicle CAN-bus

Pin no.

Pin

Wire color

Description

1

10-32V

Red

Power supply 12/24V (+30)

2

Ground

Black

Connection

9

Contact

Yellow

Ignition (+15)

11

CAN2 L

Blue/Red

CAN Low

12

CAN2 H

White/Red

CAN High

14 Pin connector ONLY for the tachograph

Pin no.

Pin

Wire color

Description

8

CAN1 H

White

Tacho CAN High

10

CAN1 L

Blue

Tacho CAN Low

11

K-Line

Brown

K-line channel

Step 4. Connecting

Now that your N-Able 2.0 is connected it is time to check if everything is working properly. To check this you can look at the LEDs indicated on your unit. The definition of their lighting patterns is described in the following table.

 

LED

Pattern

Description

LED

Pattern

Description

GNSS (GPS)

Once every second

Accurate signal

 

Once every 0.4 seconds

No signal

GSM

Once every 4 seconds

Accurate signal

 

Once every 0.2 seconds

No signal

 

Always on

Link with the server is open

Peripheral

Always off

No devices connected

 

Once every 5 seconds

One device connected

 

Twice every 5 seconds

Two devices connected

 

Three times every 5 seconds

Three devices connected

All

Once every 5 seconds

Sleep/deep sleep mode

Step 5. Tacho installation (optional)

To check if remote tacho is possibly available, check:
https://igp.intendia.com/tools/dtco_check.php?l=en

Connecting the remote data download (RDD)

RDD- signal available on FMS

Option 1 - RDD via FMS

Applicable for:

  • DAF CF - LF -XF

  • IVECO Stralis I / II /Hi-Way

  • Renault D / Magnum DXI & E-TECH / Midlum DXI / Premium DXI / Renault T-K-C

  • Volvo FH-FM-FL

RDD- signal NOT available on FMS

Option 2 - RDD via tachograaf

Applicable for:

  • MAN TGX - TGA - TGL - TGM

  • Mercedes: Actros / Antos / Atego / Arocs / Axor II

  • Scania R-S-G-P

Default Telematics Systems

In case you are not sure, whether a default Telematics System is used, please refer to your truck dealer.

Brand

Telematics System

Brand

Telematics System

Mercedes Benz

FleetBoard

Scania

Scania Communicator

Volvo

Dynafleet

Renault

Optifleet Drive

Iveco

Ivecoconnect

MAN

MAN Telematics

DAF

DAF Telematics

Validate tacho installation via SMS command

You can use SMS commands to check the connection state.

Send “tacho” to the SIM card number (MSISDN).

If the connection was performed correctly, you should receive a "tacho:1" response.

Possible SMS responses

Definition

Possible SMS responses

Definition

tacho:0

Tachograph not responding (vehicle or tachograph could also be off)

tacho:1

Connection performed correctly

tacho:2

The tacho reading interface is not configured in the N-able 2.0

tacho:4

Tacho reading is pending, state check is impossible

tacho:5

The connection is good, but there is no communication

Step 6. Installation Check-up

  1. Take several minutes to review the installation, check that everything is connected properly

  2. Turn on the vehicle ignition and wait for several minutes

  3. Check that the required data is received by locating the device on your Route42 dashboard.

  4. Finish up the installation, make sure there are no hanging wires and that all panels are firmly reattached

Step 7. Registration

All installations should be followed by registration to Route42. Helpdesk responses will only follow such registration to ensure that the best support can be provided.

Registration MUST be done by following this link at REGISTER MY INSTALLATION

In case of questions or assistance during installation, email Helpdesk at helpdesk@route42.nl

Related articles